Tell me a little about the services your library offers, and why you were searching for a new service provider?
My role is working as the Campus Librarian at the FTC Deland campus. I provide library services to students, faculty and staff on a daily basis. I have been with FTC Deland since July 2006. I manage the all daily operations of the FTC Deland campus library which includes reference, collection development, acquisitions, cataloging, exam proctoring, and provide tutoring assistance to students on research papers and computer skills. I was selected to spear-head a project to develop an online Union Catalog that would be accessible from the World Wide Web.
How did you find LibraryWorld and why did you choose to sign up with our service?
LibraryWorld was recommended by a colleague of mine and I was sold on this product from the beginning. It is a very affordable platform for the great services that can be provided to any college library. Mr. Fred Zaccheo and Ms. Susan Angley have been just wonderful in promptly answering any questions or concerns I had addressed during this process.
Will you share some feedback on the customer service you received from the LibraryWorld team?
The customer service provided by the LibraryWorld team including Mr. Fred Zaccheo and Susan Angley was outstanding and prompt. They are true professionals who are dedicated to assisting your library with this implementation of LibraryWorld. One can “sense” their pride in this product and both are very friendly and positive individuals to deal with on the LibraryWorld team.
You mentioned union cataloging, how has this helped your libraries and patrons?
This has allowed students, staff, and faculty to easily access via online through the world wide web an ability to search individual catalogs at our five campuses or do a “Union” search of all five campuses at once in looking for resources. Fantastic product!
Thank you, Dr. McClay for sharing your experience with our customers. We look forward to serving you for many years to come!
Florida Technical College has many great programs to offer and is expanding into additional online programs at the associate and bachelor levels. A great value for the outstanding educational training and preparation for future employment! Check out our weblink: http://www.ftccollege.edu/why-ftc.html