You asked, we listened: our new "Lost and Found" feature

At LibraryWorld, we take your feedback seriously. Whether it is received via our social media outlets (connect with us on Facebook here), our expert customer service department, or through our sales team we value what you have to say. As a result of your feedback, we are happy to annouce that LibraryWorld's new look will now include a "Lost and Found" feature! Many of you have requested this feature, so we hope that you find it helpful in maintaining accurate circulation records.

Here are some details on the Lost and Found feature:

The lost command changes the status of a holding to 'LOST', creates a log entry for tracking the number of lost holdings over time and (if the holding was checked out) displays an owed transaction window to charge the patron the price of the holding. You are given the options to charge, mark as paid, or forgive.

A new lost holdings report is available on the reports page to display all lost holdings by call number. The circulation activity report has also been upgraded to show the number of lost and found holdings over time.

You can mark a holding as LOST when viewing the holding in the catalog or patron modules.

If you check in a holding that had been lost the holding's status will be changed from LOST to IN, the amount charged to the patron for the loss will be removed, and if overdue a fine window will appear allowing the option to charge a late fee. A 'Found' circulation log record will be created to track the number of found holdings over time.

Additionally, the status report now includes column for Lost and Found and the circulation activity report allows you to track changes over time.

As always, please send us your comments and feedback!